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Bike Service & Repair

YOUR BIKE REPAIR 

EXPERTS.

When you bring your bicycle to us for maintenance or repair, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate. Whether your bike is in need of a minor adjustment or a major overhaul, we promise that your ride is in good hands.


Bought your bicycle somewhere else?

Our experienced team of technicians are ready and willing to take on almost everything. We fix any make and model of non-electric bicycles out there, from vintage rides you're restoring from the good 'ole days to modern space-ship like super-bikes, we can do it all.


Bought your electric bike somewhere else?

Unfortunately, this is where it gets a bit more complicated. With the increasing number of e-bike brands out there, and the non-standardization of electrical systems and components, we are unable to accept the majority of electric bikes not purchased from us into our store for repair. There are two exceptions to this policy:

If the e-bike is equipped with a mid-drive Bosch or Shimano motor.

We have this policy in place because we strongly believe in being 100% equipped with tooling and supply-chain access to the entire scope of the bicycle we are working on. We are actively working toward becoming certified service providers for more brands in the near future.


When will your bike be ready?

We strive for a 48 hour turnaround time, once the bike is dropped off and checked in at the service counter in-store. As long as the parts needed are in-stock, you'll be rolling in no time! No need to make an appointment. 


Live outside of the city and need bike service?

We take service appointment to accommodate our out of city customers. If you are from outside Regina, and require ahead-of-time planning for same day service of your bike, please fill out this form and we get back to you, confirming your appointment:

Out of town appointment form

Shoot Us a Text!

The easiest way to book in your bike for service is to text us. Use the messaging bubble in the bottom right hand corner of the screen and a member of our team will help you asap!

Service Package Options

For the most comprehensive service and the best value, we recommend choosing one of our complete tune-up packages. We also offer a la carte bike repairs if you're in need of a minor fix or adjustment. We strive to complete your bike service quickly and accurately. If we have all of the needed parts for your service, our typical turn-around time is 48 hours*. Learn more about our packages and visit us today for your free estimate.





TERMS AND CONDITIONS

Labour charges listed above do not include any parts which may be necessary to complete your bike's maintenance. When your bike is dropped off, a service writer will assess your bike, and inform you of any possible parts that may need to be replaced. Should an issue come up during the maintenance or repair process, you will be contacted regarding any possible increase in cost.

2-Day Turn-around

Bicycles can be dropped off for service during store hours. Two day turn-around based on first-come first-serve basis, available technician hours, and contingent upon part and component inventory. Days Western Cycle is closed are not used in 48-hour calculations.  

Electric Bikes

Electric bikes (e-bikes) may be subject to an additional surcharge.

Home Bike Repair 

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.